"Awful customer service"

A review of Air India by Megha Sanghvi written on Monday 21st of September 2009

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I booked an e-ticket online and my account was debited twice. I have been calling Air India London office for two days but nobody is receiving the phone. Once someone received and didn't say anything. To get these numbers of local office - i called multiple other customer service numbers. I also told them that nobody receives the phone. But everybody said that they can't do anything. These are list of numbers I had to call -

02087451066

02074957950

02085609996

02087451111

02087451090 and many more that i have already called with no help received so far!!.

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Air India

Map showing Air India on Great West Road