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"Insecurity Vs Service"

A review of Osteria Pulcinella by N Akumbawa - Saturday 7th of April 2007


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To Erum, 
 
I've just come across your review regarding Pulcinella in Twickenham and found it humorous and disturbing at the same time. 
 
Being of an African origin, I have been visiting this wonderful Italian eatery for the past 10 years and everytime I have received a warm welcoming service. Considering all the staff are of different nationalities, I don't think the colour of my skin has ever been an issue.  
 
The service can be slow at times but I think that's because the staff know when you are having an intimate evening or an entertaining one which makes this place a cut above the rest. 
 
I go there with my husband and we are left alone to enjoy a quiet, unhurried dinner and when I go along with my teenage children the staff are very entertaining.  
 
It's a real shame that you have such an issue with the colour of your skin.  
 
A word of advice for future... If you think you are receiving a bad service at a restaurant, don't automatically assume it's because of the colour of your skin. Everybody gets it at one time or another whether you're Black, White, Yellow or Asian. 
 
Best Regards for the Future 
 
 




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