"Needs a damn good clean!"

A review of KidzBiz by Ttalloo written on Monday 14th of April 2008

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I took my one-year-old to Clown Town in Palmers Green for the first time on Saturday, and was shocked at the state of the place. The carpet in the toddler area had not been cleaned in a very long time, with dust everywhere, a broken dummy in one corner and sweet wrappers and dust bunnies in others. Surely a place like this should be hoovered from top to bottom at the end of every day? It was also surprising (and disturbing) to me that there seemed to be no supervision on the part of Clown Town staff, to ensure that customers were using the facilities in an appropriate fashion. In the toddler area, to which access is confined to children under 4 and their parents, there were several children well over this age (with and without parents) who not only shouldn't have been there, but had no consideration for those considerably smaller and more vulnerable than them. A complaint today to the manager yielded the news that the carpet had been "cleaned" the day before (as if!), and that supervision should have been visible and present, and that I will be contacted by the General Manager. I'll wait to see about that, but it was reassuring to be told that on my next visit I should complain if I don't see any member of staff supervising, or if older children are using the toddler area. In any case, I hope that these problems can be resolved, because Clown Town is the only soft play area within easy reach of Palmers Green, and it would be a shame to have to stop using it..

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