"Rude, expensive - head elsewhere!"

A review of L'arco by TJE written on Thursday 3rd of July 2008

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Found l'Arco through a search of restaurant websites, and thought it looked a suitable place for a casual weekday dinner.

There is a very good reason why they don't display their winelist outside: it's unbelievably extortionate! £25 for a bottle of Asti(!) anyone?? Asked for a bottle of house white instead (no description given on menu), which came in a label-less bottle. Needless to say, it was completely undrinkable.

As for the service ... our waiter brought over the specials list after we'd ordered from the main menu. This could have been overlooked, if he hadn't also been extremely rude - since when has it been the waiter's role to tell a customer that they're in a bad mood?! (Which, incidentally, I wasn't until I encountered this man.) Having complained about the house wine, the waiter then launched into a diatribe about it being one of the "best Italian wines". Hmmm.

Quite frankly, I'm not willing to be spoken to like that, or fleeced by a wine list, so we left without eating. Tip to the management? Know your competition: there are plenty of places nearby where you can get far better service, in a far nicer environment and with a sensible, good quality winelist. .

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L'arco

Map showing L'arco on Buckingham Palace Road