"Ticketmaster - Automated nightmare"

A review of Ticketmaster Ltd by Irritated written on Monday 27th of September 2010

Bought some tickets - received them by e-mail - found I couldn't print them off. The websight is a complete mess - no help whatsoever. It directs you to 413 faq's which they expect you to trawl through. They won't answer e-mail queries and their (supposed) help line is an automated message. It's possible to find a number for their Leicester Square office. When you ring it, an automated message refers you to a second number. The second number gives a number of options. If none of the options are appropriate, it proves impossible to speak to a human being.

Ticket master is an automated mess. If I never use them again until the day I die it will be too soon. .

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