I can understand why the previous reviewer works in KFC. They don't know the difference between am and pm.
The store is open from 11am but I'm pretty sure it doesn't close 2 hours later. I would guess the reviewer was trying to say 1am, 2am and 3am.
Norwood Road's fast food restaurants have changed a lot recently, there is no longer a Wimpy or a Dallas. We have Chinese, Indian, Fish n Chips, Subway, Kebab, Morleys and a trendy coffee bar.
The KFC in West Norwood is always busy especially at lunchtime where there is often a long queue. The staff don't look very happy working there but they are never rude although a bit disorganised sometimes..
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Map showing KFC on Norwood Road